Shipping is from Monday-Friday. (Mon-Fri 9-5). Orders received Saturday
may be shipped the same day or will be shipped the next business day
(depending on stock availability and where it will be shipped). We do
not ship on Sundays or on holidays. We currently ship to selected
locations at this time due to shipping costs and custom restrictions in
some countries. If you would like us to ship to your location, please
email info@incolor-inc.com for more information.
Delivery Time
Our delivery time varies depending
on the item you ordered. We carefully inspect each item before it is shipped.
These are based on estimates only. Depending on your location, we may be able
to send them sooner if the product is in stock. *Note: Delivery time listed above
includes packaging and quality control. Delivery time usually takes 2-3
business days.
Return Policy
If you wish to return
merchandise, please email us at once. You have 5 working days of receipt to
advise of any defect in or damage from shipping, to return the
merchandise for replacement. Only defective item/s are allowed for
replacement and may only be replace with the same item/s. For other selected
items, you have 30 days from the time we ship out the goods (ship date listed
on your packing list) to make your return. Once your request has been approved
we will issue you a RMA (return merchandise authorization number) which you
should include when making returns. RETURNS without an RMA number will not be
accepted. Shipping costs, taxes and duties are your responsibility. Please use
a courier with a tracking number system, incolor-inc.com will not be
responsible if your returns are lost in the mail. Shipping and handling charges
are non refundable. incolor-inc.com may at its discretion charge a restocking
fee. If you are unsure about ordering a certain product, please follow the rule
"when in doubt, don't". We are open 24 hours a day so you can always
return to our site to make an order. We would like to keep our overhead low so
that we can pass on our savings to you. incolor-inc.com makes no
representations or warranties, either express or implied, of any kind with
respect to products sold on the incolor-inc.com site except as expressly stated
herein, incolor-inc.com expressly disclaims all warranties, expressed or
implied of any kind to products sold on this site, including but not limited
to, merchantability and fitness for a particular purpose. You agree that the
sole and exclusive maximum liability to incolor-inc.com arising from any
product sold on incolor-inc.com site shall be the price of the product ordered.
In no event shall incolor-inc.com its Directors, Officers, Employees and
Representatives be liable for special, indirect, consequential, or punitive
damages related to product sold. incolor-inc.com reserves the right to refuse
sale to those who do not provide a complete billing and contact
information.
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